Review: Genuine or Fraudulent Online Store

In the face of the coronavirus outbreak, many stores have sprung up on the internet claiming to sell protective masks. Is a scam online store? Or is legit? Because we are concerned about the financial safety of our readers, we did an extensive research and made a review on Familyupup. Please read our review before you decide if you should shop from this facemask store.

What Is

Familyupup is an online store which claims to sell health masks built to match the instructions and recommendations of WHO. They sample N95 / N99 / KF94 medical face masks and disposable anti-dust breathable 3-layered masks on their online store. Familyupup is located on Their contact information, as written on their website, is:
Email: [email protected]
Skype: (800) 265-0823
Address: 617, Crown House North Circular Road, London, England, NW10 7PN

Familyupup Home image
Familyupup Home

How Does Work?

Familyupup claims to sell WHO certified protection masks at very affordable rates on their online store, but should you trust them? The affordability of their products serves as bait to attract unsuspecting buyers. uses a very neat and well-designed website layout, with a good user interface, giving it a convincing feel. But this should not deceive you into believing is legit because most of these fraudsters go the extra mile to appear trustworthy. Familyupup accepts payments made through Visa, MasterCard, American Express and Apple Pay.

What We Found about!

Many customers who bought from Familyupup complained about not receiving their orders after making payments. Their website,, after passing through series of tests, shows it is less than six months old and therefore should not be trusted. The contents used on their webpages were copied from other sources, as we have frequently encountered same contents in other fraudulent online stores. The other things we found out about Familyupup which made us believe is a fake online store are:

  • The products sampled on are without customer reviews which is a bad sign.
  • There is no tracking system available on their website to monitor the progress of ordered product.
  • has no security system to protect customers’ private details, therefore their details stand the risk of exposure.
  • We found no information on the company or the people behind Familyupup.
  • The owner of the domain name,, is hidden, because fraudsters fear showing their faces.

Verdict! is an unreliable store, like mygoodmask, cocoronamask, facemasksupply, medicallex and getsafemask, and therefore not recommended for use. They are capitalizing on the panic stirred by the coronavirus outbreak to defraud the masses, which is very unjust. If you buy from them, you stand the risk of losing your money but getting no product in return. Protect yourself from swindlers.

There are many untrustworthy online stores on the internet promising to sell top notch products but at heavily discounted rates. It is common to come across these e-commerce stores offering good looking products at appetizing prices. And in the end, such stores usually turn out to be fraudulent. Most people attracted by these “too good to be true” prices from these online stores have bought goods of their liking but received something different from what they had ordered, and of poor quality. Worse, some have placed orders with full payment yet received nothing but silence from the online vendors. You do not have to become one of them to learn from their experience. It is unfair to fall victim to these fraudsters and lose the money you earned from honest work. Fact checking should be a priority before you buy anything from an online vendor.


By Zino

8 thoughts on “Familyupup Review: Is Scam or Legit? Read This to Know”
  1. Purchased the pro shaver 5in one rechargeable razor on 4/18/20, never received it. Don’t even try to call them. It goes right to voicemail from 9am to 5pm and voice mail is always full. Never buy from this business, it’s a SCAM!!!!!!

  2. Do not buy from this company. I never received my shoe order. I did not receive a shipping date email. I tried to call the company with no answer.

  3. I ordered a magnetic screen from them on May 9th and have not received my order. I’ve emailed them 3 times. We’ve been back and forth. They continually tell me to track them on an app and that it’s due to the pandemic that it has not arrived but the app tells me that it’s been close to my area since May 21st. I’ve tried to file a complaint with PayPal but they haven’t gotten back with me. The whole situation is ridiculous. Definitely fraud.

  4. This is a scam company would like to see them taken off the Internet and banned from selling to the US

  5. I just got my molds in the mail. I love them. It did take time but because of the covid 19. It really was worth the wait. I cant wait to start using them, Thank you Familyupup.

  6. Purchased and paid for shoes on April 20, 2020. Each time I tried to check progress but could not find orig order. I was directed to three different companies…one of them from cmh network Tracking numbers are chinese characters. On Aug 11 I received the shoes, however they were not the ones I ordered. I am flipping mad.

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