I ordered a household ladder with postage worked out to about $55AUD. After a long wait the ‘small’ packaged arrived which was a cheap cloth toolbag. I contacted them and without apologising they offered a percentage off and suggested that it would cost me a lot to return it (even though it was their mistake) and it would be better to keep it. Anyway, I had paid with PayPal so assumed I was covered. Sent email transactions and photos of the packaging including transaction number (completely irrefutable evidence) to PayPal who decided for the seller! Now the seller has abandoned… Read more »